How do I delete a user?

This article will walk you through how to delete a user. Once deleted, unless a user is associated with messages posted in a conversation, users will be permanently deleted after 60 days, but you do have an option to restore deleted users.

Deleting a user will have the following outcome:
  • The user will be removed from all teams
  • Any content action required results the user submitted will be deleted
  • Any messages they posted in conversations will NOT be deleted
  • Any conversations and/or schedules they created will be re-assigned to you

  1. Under the Organization heading in the left hand side menu, click Users.
  2. Find the user you want to delete and click the delete icon.
  3. At the Confirm Delete dialog box, click Yes.
  1. In the application bar, select the hamburger menu.
  2. At the flyout screen, select Users.
  3. At the users page, select the user to you want to delete.
  4. At the edit user page, select the options icon.
  5. At the dropdown, select Delete User.
  6. At the Confirm Delete dialog box, click Yes.
  1. In the navigation bar, select the Manage button.
  2. At the manage screen, select Users.
  3. At the users page, swipe left on the user to delete and select the delete icon.
  4. At confirmation popup, select Delete user?.
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