How do I resend the welcome email to a user?
This article will walk you through how to resend the welcome email to a user. This is useful if a user has not accepted their invitation to join Huddle Monkey before the invitation expired. Welcome emails can only be resent to users with a status of Invited.
You must be the owner, an admin, or a team leader to resend a user the welcome email.
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Under the Organization heading in the left hand side menu, click Users.
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Option 1: Resend to One or More UsersIf any pending invitations are outstanding, you will see the Pending Invitations button in the toolbar.
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Click the Pending Invitations toolbar button, then select one or more users to resend the invitations to. Then click the Resend Welcome Emails button to send the invitations.
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Option 2: Resend from Edit User PageFind the user you want to resend the welcome email to and click the edit icon.
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Click the envelope icon.
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At the Confirm dialog box, click Yes.
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In the application bar, select the hamburger menu.
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At the flyout screen, select Users.
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Option 1: Resend to One or More UsersIf any pending invitations are outstanding, you will see the Pending Invitations button in the toolbar.
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Click the View toolbar button, then select one or more users to resend the invitations to. Then click the Resend button to send the invitations.
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Option 2: Resend from Edit User PageSelect the user you want to resend the welcome email to.
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At the edit user page, select the options icon.
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At the dropdown, select Resend Welcome Email.
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At the Confirm dialog box, click Yes.
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In the navigation bar, select the Manage button.
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At the manage screen, select Users.
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Option 1: Resend to One or More UsersIf any pending invitations are outstanding, you will see the Pending Invitations banner.
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Click the View toolbar button, then select one or more users to resend the invitations to. Then click the Resend button to send the invitations.
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Option 2: Resend from Edit User PageSelect the user you want to resend the welcome email to.
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At the edit user page, select the options icon.
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At the dropdown, select Resend Welcome Email.
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At confirmation popup, select Resend welcome email?.